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How yalo247 Handles Your Personal Data

At yalo247, we take the privacy of your account data seriously — what we collect, why we collect it, and how long we keep it are all spelled…

Data Collected TransparentlySecure Account StorageYour Rights, Clearly StatedContact Us AnytimeIndia-Applicable Policy
yalo247 How yalo247 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of the data we hold about your account, ask us to correct inaccurate details, or raise a concern about…

Email Privacy Request Send your data request or privacy concern to our dedicated privacy email address.
Live Chat Support Open the live chat window inside your yalo247 account and select the privacy or…
In-Account Help Centre Navigate to the Help section inside your account dashboard.
DATA PROTECTION PRACTICES

Six Ways We Protect Your Account Data

From the moment you create an account to the point you request deletion of your data, yalo247 applies a consistent set of practices to keep your information accurate, secure and accessible only…

Encrypted Data Storage

All account data — registration details, transaction logs from UPI, Paytm and PhonePe, and session records — is stored using encryption at rest. No plaintext personal data sits in our databases without a protection layer applied at the storage level.

Cookie Usage and Control

We use cookies to keep your session active, remember your language preference and measure which sections of the site you use most. You can adjust cookie permissions through your browser settings at any time without losing access to your account.

Account Security Measures

Login attempts are monitored for unusual patterns. If we detect a sign-in from an unrecognised device or location, we may ask for additional verification before granting access to protect your account from unauthorised use.

Retention and Deletion

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Once the retention period ends, your data is permanently deleted from our servers and backup systems.

Your Rights Over Your Data

You can request a full export of the data we hold about you, ask us to correct errors in your profile, or request deletion of your account and associated data. These requests are processed by our privacy team, not automated systems.

Third-Party Data Sharing

We do not sell your data. We share it only with payment processors like UPI, Paytm and PhonePe to complete your transactions, and with fraud-prevention services. Any third party we work with is contractually required to handle your data securely.

Your Privacy Policy Questions, Addressed

We know privacy policies raise practical questions. The answers below cover what data we collect, how long we keep it, how to get a copy, and what to do if you believe something is incorrect. If your question is not listed here, reach out through the channels in the support section above.

We collect your name, email address, date of birth, phone number and any document you submit for identity verification. We also log device type, IP address and transaction references from UPI, Paytm or PhonePe to maintain account security and process payments accurately.

Transaction references from UPI, Paytm and PhonePe are recorded to verify that deposits credit your account correctly and that withdrawals reach the right destination. We also use this data to investigate any disputed transactions you raise with our support team.

Yes. Submit a data access request through live chat, the in-account help form or our privacy email. Include your registered email address so we can locate your records. We aim to provide the export within five working days of receiving your request.

We keep account data for a period following closure as required under applicable Indian regulations. After that mandatory retention window closes, your personal data and transaction logs are permanently removed from our active systems and scheduled backups.

We share data only where necessary — with payment processors such as UPI, Paytm and PhonePe to settle transactions, and with fraud-detection partners. We do not sell your data to advertisers or data brokers under any circumstances.

Contact us through live chat or the in-account help form and describe what needs correcting. Our privacy team will review the request, update the record if the correction is valid, and confirm the change to you in writing via your registered email address.

We will close your account, remove your personal details from active records and queue them for deletion from backups once the legally required retention period ends. We will send a confirmation to your registered email once the deletion process is complete.